Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

What kind of information do we collect from you when you visit our site?

When you visit usualsuspects.wine our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

Disclosure of Personal Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information other than to trusted third parties who assist us in operating our website, conducting our business, marketing our products and services, or servicing you, so long as those parties agree to keep this information confidential.

We will not pass on personal information to any third parties for any other purpose than direct marketing and similar services on our behalf. Such companies will only be given the personal information they require to deliver the desired service.

In the event that we perceive a value to our customers in passing their information to another organisation then they will be provided with an option to Opt Out (or Unsubscribe).

Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, in your portal you will find a 'toggle on and off' for which communication you'd like to receive from us. This does not include password reset emails or emails relating to your order.

Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.

Protecting your information.

All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.